Curse

Solange · Jun 04, 2006, 03:11 AM // 03:11

I've played Asheron's Call 1 in the past which had NO STANCE with bots at all (Nearing the end of my play they eventually outlawed hunting/XP farming bots)

What eventually happened was bots were everywhere from Portal bots, hunting bots, trade bots, crafting bots, bots to look when a house came on the market to buy it...anything a real player could do a bot program was released to the public by 3rd party developers to do it.

It got out of hand in that game that Bots eventually outnumbered real people playing the game and it made me sick to my stomach so i ended up quitting the game i played for 3-4 years.

So I can't stand when i see the argument about bots will always be here no matter what so just let them be if no stance is taken it will only get prodominatly worse.

I'm happy with what A.NET has done so far and I hope they continue to try to stop the bots, they can't stop them all their stance against them will at least stop the next person who might think its something you can easily get away with.

Gaile Gray · Jun 04, 2006, 05:36 AM // 05:36

Two things: It's important to note that the first response is always a "form letter." That's just to let you know the ticket has been received and to give you your ticket number, too, I believe.

I have to admit, it would be super nice to be able to have a real human respond even at the first level, but it's really not practical. I bet you're like me, and you see the email address and think, "Oh, great a response!" and find out it's "Thanks for the letter. We'll get back to you."

But we do get back to folks, and if you have difficulties, it really is ok to follow up, if you give a bit of time for the process to move along normally. I've seen tickets where someone wrote and was "re-pinging" within the hour. Errr, that's not quite realistic.

And I agree that we should remember that there are a lot of people using the programs, and everything takes time. We won't give up the good fight, though!

Bastian · Jun 04, 2006, 06:01 AM // 06:01

Quote:

Originally Posted by Fist_of_God

Maybe, but in the end its all about the bottom line...$$.
Anet bans 1000 accounts for botting, so they whom have been banned, have to buy 1000 copies. Next thing we will hear is another PR BS message about how much GW sales have increased.

I would like to say that by banning 1000 accounts, guild wars wont make enough money back to pay for the guild that wins the ladder. 1,000 x $50/account = $50,000. No company as large and as profitable as Anet is going to ban accounts for an extra $50,000. Its not that much money. They're doing it because the bots need to be banned like everyone else has said.

skammich · Jun 04, 2006, 12:13 PM // 12:13

Quote:

Originally Posted by Gaile Gray

Two things: It's important to note that the first response is always a "form letter." That's just to let you know the ticket has been received and to give you your ticket number, too, I believe.

I have to admit, it would be super nice to be able to have a real human respond even at the first level, but it's really not practical. I bet you're like me, and you see the email address and think, "Oh, great a response!" and find out it's "Thanks for the letter. We'll get back to you."

But we do get back to folks, and if you have difficulties, it really is ok to follow up, if you give a bit of time for the process to move along normally. I've seen tickets where someone wrote and was "re-pinging" within the hour. Errr, that's not quite realistic.

And I agree that we should remember that there are a lot of people using the programs, and everything takes time. We won't give up the good fight, though!

gaile was up late...

would it be too much of a task to have an in-game way of reporting something?
i realize it would be abused if a live GM responded to player interaction issues (i.e. scamming) but i would like to see a system implemented for ingame ticketing. (the support site is too slow for me, i lose interest if i have to alt-tab out to write up a bug report/ticket for something minor.)

as for the bot issue, i've noticed a decreased number of botters in elona's (among others) and i appreciate a-net's efforts to take care of them.

Absolut Monk · Jun 04, 2006, 05:05 PM // 17:05

Day two of Guild Wars withdrawl is beginning. It would appear my reply yesterday was only half read..

Response (GM Lor)
Hello JT,

Thank you for writing us to ask about your suspended or blocked Guild Wars account.

While I cannot answer specifically why you experienced a temporary suspension, the most common reasons would be:

- Unacceptable in game behavior, such as crude language, harassment, racism, or other actions that offend other players
- Advertising of hacks/cheats/bots/macros, game accounts for sale, or of the web sites that promote such things
- Spamming, that is, repeating chat lines frequently over a substantial period of time
- Defrauding, harassing, threatening, or causing distress or unwanted attention to other players.
- Breaches of the User Agreement or the Rules of Conduct
- The use of an inappropriate name

The last one -- use of an inappropriate name -- has two consequences: The account receives a temporary suspension and the questionably-named character is blocked from future play. Once the temporary suspension on the account expires, you will be able to log into the account and you will be prompted to change the character name to something more appropriate. In order to regain access to this character -- with levels, items, skills, etc. -- you must change the character name. Alternatively, you may also elect to delete the character, in which case all acquisitions and achievements on that particularly character would be forfeited.

Please keep in mind that Guild Wars is a global game with hundreds of thousands of players. This means that standards of behavior must be upheld. For your convenience, you can obtain more information in our "Rules of Conduct" and "Conduct Breaches & Outcomes" pages, which are listed below.

- Rules of Conduct: http://www.guildwars.com/support/leg...sofconduct.php

- Conduct Breaches & Outcomes: http://www.guildwars.com/support/leg...d_outcomes.php

We hope that you will understand why the account block was necessary, and we look forward to seeing you in Guild Wars soon.

Regards,
The Guild Wars Support Team

Yes, and I look forward to seeing you in Guild Wars with my BANNED account. I replied nicely in kind, further explaining that the message I'm recieving says this is permanent. Perhaps the third responder will have a pulse...

Markaedw · Jun 04, 2006, 05:21 PM // 17:21

There have been several post about people getting banned by accident, all the ones that were restored had one thing in common.....They responded immedeatly.

Don't wait to get back to them, the sooner you respond, the sooner you get your account back.

Absolut Monk · Jun 04, 2006, 05:59 PM // 17:59

Well I've gotten another reply :

Hello JT,

Thank you for contacting us about your Guild Wars game account.

Your account was permanently closed because you engaged in the sale of in-game items for cash or other items with real world value, or you engaged in gathering items to be sold for cash or other items with real world value. Both actions are against our User Agreement, where Section 7 states, "You may not sell or auction any Guild Wars accounts, characters, items, coin or copyrighted material, nor may you assist others in doing so."

Protests regarding the termination of your Guild Wars game account will not be addressed or entertained. We will not accept appeals in cases such as this because of the depth of the analysis prior to the block. We regret the necessity of terminating any game account, but we will continue to take all necessary actions to protect the Guild Wars community and to assure that players are abiding by our User Agreement.

Please keep in mind that Guild Wars is a global game with hundreds of thousands of players. This means that standards of behavior must be upheld. For your convenience, you can obtain more information about our rules at the addresses listed below.

- User Agreement: http://www.guildwars.com/support//le...-agreement.php
- Rules of Conduct: http://www.guildwars.com/support/leg...sofconduct.php
- Conduct Breaches & Outcomes: http://www.guildwars.com/support/leg...d_outcomes.php

Regards,
The Guild Wars Support Team

Once again, I can read/type simplified chinese and have had no problem communicating and making deals with chinese players. My trading was IN GAME. I purchased many thousands of items from those players, but the gold stayed in the game. There was no real world cash, nor was there any real world value. I do not understand how that is a violation. Because I may have traded gold for items from users that use bots, am I guilty of what they're doing? Is there any way to know that items you are receiving were from a bot farmer? I need some clarity, as this appears to be the end of the road. "Protests regarding the termination of your Guild Wars game account will not be addressed or entertained."

Help me

Absolut Monk · Jun 04, 2006, 06:16 PM // 18:16

Another reply from Support.. Perhaps this isn't falling on deaf ears.

Response (GM Jabberwocky) 06/04/2006 01:15 PM
Hello JT,

Thanks for contacting the Guild Wars Support Team.

I am escalating your ticket to our senior staff members to assist you further. Once they have reviewed your question, one of them will contact you again shortly thereafter.

Regards,
The Guild Wars Support Team

TheProject · Jun 04, 2006, 06:35 PM // 18:35

Try a 2 week guild wars withdrawel (Unfair mother :P )

I also have a question for Gaile or anyone else that can answer:
Would letting my brother hold the keys to my account so that he and I can play on the un-used 4th character slot be against the rules ? I just wanted to play the game and get around my punishment for getting a 79% in English.

Da Cebuano · Jun 04, 2006, 06:41 PM // 18:41

I'm scared to farm elona be be mistaken for a bot now :\

Absolut Monk · Jun 04, 2006, 06:46 PM // 18:46

I really think it was the amount of volume that I was moving. Unless you're pulling a million gold a week and around 400 unidentified gold items, the 'extensive analysis' probably won't pick you up.

TheProject · Jun 04, 2006, 07:41 PM // 19:41

I feel sorry for the poor people who were banned on accident, but hey, s*** happens, and we can't change that.

But we can make it better, just have gaile gray take a list of people and have them un-banned.

Tickle · Jun 04, 2006, 09:12 PM // 21:12

Absolut Monk, at least you got a reply.. I've been waiting for what seems like forever.

TheProject · Jun 04, 2006, 09:32 PM // 21:32

Man, I hope my Monk doesn't get mistaken for a bot.... and since i've already beat Elona, I won't be headin back there again, to scary.

On a side note, I do Queen farm alot, but mainly I do it because its hard, fun, and the people I do it with are more than happy to help me ascend if I help them farm. Even if it isn't that rewarding to get the Greenie.

Quote:

I also have a question for Gaile or anyone else that can answer:
Would letting my brother hold the keys to my account so that he and I can play on the un-used 4th character slot be against the rules ?

generik · Jun 05, 2006, 12:29 AM // 00:29

Quote:

Originally Posted by Absolut Monk

I really think it was the amount of volume that I was moving. Unless you're pulling a million gold a week and around 400 unidentified gold items, the 'extensive analysis' probably won't pick you up.

Hey.. are you the Absolut Monk that singled handledly topped Zos Shirvos Channel? Could that have been the reason why?

Absolut Monk · Jun 05, 2006, 12:41 AM // 00:41

Yes, I am the same Absolut Monk that topped Zos Shivros. If you'll read the previous posts, the reason my account was banned was "because you engaged in the sale of in-game items for cash or other items with real world value, or you engaged in gathering items to be sold for cash or other items with real world value", which I have not done. Zos Shivros was done by me once, and afterwards reported to ANet, which they corrected in a weekly update.

Argen · Jun 05, 2006, 01:19 AM // 01:19

Quote:

Originally Posted by TheProject

Try a 2 week guild wars withdrawel (Unfair mother :P )

I also have a question for Gaile or anyone else that can answer:
Would letting my brother hold the keys to my account so that he and I can play on the un-used 4th character slot be against the rules ? I just wanted to play the game and get around my punishment for getting a 79% in English.

4. ACCOUNT

(a) Eligibility. Accounts are available only to adult individuals 18 years of age or older. If you are less than 18 years of age and wish to use the Service, your parent(s) or guardian(s) must complete the registration process, open an Account in their name(s) and accept full responsibility for all obligations under this Agreement. Those who have completed these steps and who maintain their Account in good standing are sometimes referred to in this Agreement as "Members."

By accepting the terms of use in the Agreement, Members represent that you are an adult 18 years of age or older. Only one person may use an Account. The registered user of an Account may use the Account or may choose instead to permit a minor child of the registered user to use the Account. You are liable for all activities conducted through your Account, and parents or guardians are liable for all activities of their minor child conducted through the Account.

The essence of the this particular statement... Only one person may use an Account.

And to Absolut Monk and the other folks who have had their accounts banned, I hope, if there was an error, that your accounts on restored. If there was not an error, you got your just desserts.

SAQ · Jun 05, 2006, 01:36 AM // 01:36

I've filed my issue through NCSCOFT GW Taiwan.. (since my account is Taiwanese), hopefully they can get to GW GMs faster than using support ticket.

Absolut Monk was banned possibly for in-game trading of ebay items.

But my account don't even trade other people, so the obvious reason will be botting which I don't do. My account is so poor, never accumulated more than 20k gold at anytime on myself.. maybe I have made around 40~50k since my account started in February.

TheProject · Jun 05, 2006, 01:44 AM // 01:44

Quote:

Originally Posted by Argen

4. ACCOUNT

(a) Eligibility. Accounts are available only to adult individuals 18 years of age or older. If you are less than 18 years of age and wish to use the Service, your parent(s) or guardian(s) must complete the registration process, open an Account in their name(s) and accept full responsibility for all obligations under this Agreement. Those who have completed these steps and who maintain their Account in good standing are sometimes referred to in this Agreement as "Members."

By accepting the terms of use in the Agreement, Members represent that you are an adult 18 years of age or older. Only one person may use an Account. The registered user of an Account may use the Account or may choose instead to permit a minor child of the registered user to use the Account. You are liable for all activities conducted through your Account, and parents or guardians are liable for all activities of their minor child conducted through the Account.

The essence of the this particular statement... Only one person may use an Account.

And to Absolut Monk and the other folks who have had their accounts banned, I hope, if there was an error, that your accounts on restored. If there was not an error, you got your just desserts.

Ok, easy enough I'll just change the password. Thanks for doing that, much appreciated

EDIT: IIRC The minimum age was 13 for online games (considering they are not of M rating or above), not 18.

Loviatar · Jun 05, 2006, 01:53 AM // 01:53

Quote:

Originally Posted by Absolut Monk

Once again, I can read/type simplified chinese and have had no problem communicating and making deals with chinese players. My trading was IN GAME. I purchased many thousands of items from those players, but the gold stayed in the game.

the bots seem to be mainly chinese and you deal with them for a flag.

you deal in huge volume for another flag.

i highlited the important part as you have no actual knowledge of what happens to that gold.

this might apply

Quote:

If you're farming gold or items for someone who sells them for cash, you need to stop now. We are currently gathering data, and when we take action it will be to close entire networks of accounts at once: those used for farming, those used for storage, and those used for distribution.

if you sold to a proven ebay account(s) and had huge volume i can see flags going up

not saying you are guilty just saying there could be the appearance of participating.